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in savings


improvement in stakeholder safety


increase in compliance standards

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The challenge

With urbanization on the rise and nearly 70% of the world’s population expected to live in cities by 2050, innovative digital solutions are needed to help public transport authorities transform their services, offer more frequent and reliable journeys for commuters, and ensure the safety of millions of people every single day.

For Transport for London, that means one asset management system that can support the continuous improvement of their underground services across the city, boost reliability and frequency of these services, and help manage the increasing passenger numbers created by London’s rapidly growing population.

The solution

Through Arcadis EAM, we’ve facilitated the integration of existing disparate systems, while also providing a platform that supports the whole lifecycle needs of metro transport organizations for both asset and safety management.

With this tool, Transport for London can specifically maintain long-term capacity demands and plans capability development, while also shaping and delivering infrastructure change projects, managing the assets and systems of multi-modal transport solutions, and operating day-to-day services at their safest and most efficient.

This project also incorporates an interface with (subcontract) maintainer systems for real time management of fault condition and rectification actions. Additional integrations, such as with the pumps alarm system enables automated workflows driving further operational efficiency.

The impact

Arcadis EAM will deliver an integrated asset management system that both TFL asset managers and on the ground operators can access and utilize to streamline asset related operations, ultimately accelerating their modernization journey.  Customers will be able to experience a more reliable service with increased safety levels, overall performance will be boosted, and a process that adheres with compliance standards will be introduced.

Used capabilities

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