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Reduction in costs

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The challenge

Severn Trent Water (STW) serves over eight million customers across the UK, operating from the Bristol Channel to the Humber, and from mid-Wales to the East Midlands. With a wide variety of both above and below ground assets on their portfolio and a growing customer base, STW needed to boost their data management to ensure they were making the right investment choices for their future. 

For over a decade, STW’s decision-making roadmap has combined investment scenarios, risk and uncertainty, conducting thousands of optimizations each year. Due to this being a time-consuming exercise, they were looking for a proven decision support tool that was capable of complex asset-level investment modelling, risk management and optimization.

The solution

With our industry-leading Enterprise Decision Analytics (EDA) software, STW now manages all their asset and portfolio optimization needs in a single, web-based, platform. EDA’s rich visualization dashboards enhance communications, and predictive analytics allow STW to plan for the future with confidence.

EDA provides the ability to create multi-criteria optimization scenarios in order to provide insights and better-informed decision to key stakeholders, leading to higher return-on-investment efficiencies.

The impact

With EDA, Severn Trent is now able to maximize returns for shareholders and continue to provide high quality service for their 4.3 million customers. By implementing the platform and improving their planning processes, they've managed to achieve more than 15% increase in cost and service efficiencies.

This performance has placed them consistently in the upper quartile in industry rankings, and their record of significantly and consistently outperforming performance commitments to the regulator has resulted in record-breaking rewards of £250 million.

Used capabilities

Digital Environmental Health Safety and Sustainability

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