The case for customer-centric airports

The world has never been so accessible. The invention of flight has turned into one of humankind’s greatest enablers — connecting people, communities and companies  and opened up the world to those that can afford the price of a simple plane ticket.

This whitepaper explores how airport owners and operators can balance the competing needs of preparing for the future while catering for the customer expectations of today.

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Nick Hutchinson

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Global Lead – Integrated Airport Solutions

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