
TRANSIT Data Suite: transit management software for smarter operations
The TRANSIT Data Suite, now including the OpenTripPlanner (OTP) app, is a powerful transit management software platform designed to help agencies manage operations efficiently and enhance rider satisfaction. As part of a broader set of transit management solutions, the suite enables agencies to create, edit, and publish data to General Transit Feed Specification (GTFS), provide realtime alerts to riders, and deliver inclusive, customized trip planning across regional networks.
Built to meet the unique needs of modern agencies, this flexible transit data software supports improved service delivery, increased ridership, and meaningful transit operation optimization. Solutions are ready for rapid deployment and can be implemented as standalone toolsets or integrated into a comprehensive ecosystem that complements transit asset management software and other enterprise systems.
Examples of TRANSIT-alerts-enabled websites—such as TransLink Alerts, MBTA Alerts, and Metro Transit Rider Alerts—demonstrate how agencies can use these transit management solutions to communicate effectively with riders. By integrating the OTP app into the suite, agencies benefit from a flexible, multimodal trip planner that enhances rider experience across interconnected transit networks.
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TRANSIT-data-tools
Create, manage, and edit GTFS data. General Transit Feed Specification (GTFS) data allows users to plan their journeys through their preferred apps. This also serves as the foundation for reliable realtime feeds, meeting customers’ expectations for reliable trip planning. Addressing these needs, Arcadis’s TRANSIT-data-tools offers a robust suite of cloud-based tools that support the creation, maintenance, validation, and deployment of transit data in GTFS format.
Key Features of TRANSIT-data-tools:

Hundreds of agencies across North America use TRANSIT-data-tools to manage their GTFS data and deployments of OpenTripPlanner.

TRANSIT-alerts
The central hub for automated creation, management, and dissemination of service alerts to the public and transit partners. Effective transit relies on informed riders, and agencies strive to offer timely updates on service disruptions. With our web-based TRANSIT-alerts system, agency staff can input, oversee, and publish service alerts seamlessly from a centralized hub. This ensures comprehensive updates for your entire ridership, regardless of their preferred information source. The system automatically generates consistent messaging for all dissemination channels based on user selections, maintaining consistency across platforms.
Key features of TRANSIT-alerts:
Alert creation
Our system offers a user-friendly interface with intuitive options for specifying alert types and controlling affected services. Users enjoy flexible timing, easy template creation, auto-generated texts tailored for each method, configurable text shortening for SMS or Tweets, and dynamic updates for time-sensitive information.
Alert automation
Our system streamlines operations by automatically generating and closing alerts for multiple types of outages, including trip cancellations and elevator and escalator outages when connected with your existing systems. Leveraging an integrated status feed, the system promptly notifies relevant parties of disruptions and resolutions, ensuring smooth and efficient management of transit and facility operations.
OpenTripPlanner
With customizable deployment options, high performance, and scalability, OpenTripPlanner serves as a versatile solution for transit agencies, governments, and private entities seeking efficient and tailored trip planning services. OpenTripPlanner is an open-source software application designed to calculate and deliver multimodal trip plans based on various standardized transit data sources. Arcadis offers end-to-end OTP implementation services, including agency-branded web and mobile applications for passengers to plan their journeys, solution hosting, API data exchanges, and ongoing support and enhancements.
Alert management
Our system seamlessly handles alert transitions, offers efficient organization with tags and stars, and robust search capabilities. Users can easily edit, close, or duplicate alerts individually or in bulk, and flexible permission levels enhance collaboration. Additionally, a downloadable alert history provides valuable insights and an audit trail.
Alert dissemination
Our system provides various outputs, including GTFS-realtime feeds, APIs, Tweets, ensuring broad accessibility. Third-party apps can seamlessly access alert data via the GTFS-realtime feed, while updates accurately reflect changes like detour-impacted stops. Customers receive timely email or SMS alerts through integration with an agency’s GovDelivery system or other email/SMS subscription system.
Featured Clients of TRANSIT-alerts
TRANSIT-alerts is used every day by transit agencies across North America. Clients include.

TRANSIT-realtime
Centrally aggregate, manage, control, and disseminate realtime transit data, including service alerts, vehicle locations, and arrival predictions for agencies or regions. TRANSIT-realtime empowers agencies to generate a comprehensive array of GTFS-realtime feeds that remain consistent and current, even amid service disruptions.
Key features of TRANSIT-realtime:

Consolidate feeds
Our system amalgamates one or more GTFS-realtime feeds from agency systems, like CAD/AVL or train tracking. These feeds are merged into a unified feed for vehicle positions and trip updates, catering to agencies operating multimodal networks or multiple agencies within a region.
Expand customer reach
TRANSIT-realtime seamlessly integrates with GTFS-formatted schedule information, automatically labeling all realtime data, including trip updates, vehicle positions, and service alerts, with GTFS identifiers. This integration allows agency users and third-party developers to access GTFS-realtime feeds and APIs, extending realtime data reach to a broader customer base.


Alert integration
When deployed alongside TRANSIT-alerts, TRANSIT-realtime ensures that all GTFS-realtime feeds contain consistent GTFS identifiers for trips, stops, and routes. This integration delivers consistent messaging to customers, as certain alert types generated in TRANSIT-alerts prompt corrected GTFS-realtime feeds from TRANSIT-realtime.
Featured Clients of TRANSIT-realtime
TRANSIT-realtime provides data to agency customers every day at well known transit agencies including.

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