The future of urban transit stations revolves around transit-oriented development. By making multimodal stations integral to the urban fabric surrounding them, agencies can reverse declining revenue trends.

COVID-19 put a spotlight on longstanding transit issues, but by adopting a new perspective, opportunities emerge to align and prioritize investments and community engagement. The industry can maximize sustainable revenue streams alongside rider fares.

4 keys to reimagining urban station transformation

Stations are the cornerstone for transit-oriented development. To maximize their potential for connecting people and places, there are four focus areas to incorporate into your organization’s short- and long-term plans.

Download Arcadis' station transformation insight and learn more about each of these four steps and see case studies from around the world.

Think beyond the station: Partnering with other stakeholders

A station can provide capital in many more ways than rider fares. Mobility Oriented Development (MODe) addresses riders’ needs while leveraging additional revenue streams using retail, commercial and housing development. MODe pivots to thinking about stations as an integral part of the urban fabric. What type of nearby stakeholders could benefit from a shared vision and master plan?

View station capacity in a new light

It is time to reconfigure how we view ridership and station capacity. Historically it has been the most important success metric for every station, where capital programs focus solely on expanding capacity to deal with peak-time congestion. As a result, most facilities are grossly oversized for most of the day.

Enhance the customer experience

One of MODe’s key features is making stations more than places to get from A to B. Destination stations can play a vital role by including the types of places people want to visit on top of providing convenient access to other areas.

Enable data-driven decisions

Behind-the-scenes digital solutions can drive better customer experiences. Data monitoring and analytics can track an entire system to find the root cause of delays. Advanced analytics can help manage the flow of traffic within a station. Does your station planning incorporate data-driven insights?

Adam Halpin

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Adam Halpin, Transit Lead, Arcadis

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